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2.5 | 124 Reviews

6.0 cu ft. Smart Washer with Flexwash in Black Stainless Steel

Samsung WV60M9900AV

Available in 2 Color(s)

Features

  • Do two separate loads of laundry at the same time with our FlexWash™ technology, and clean bigger loads with a combined capacity of 6 cu. ft.

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 46.9"
  • Depth: 34"
  • Energy Star Rated: Yes
  • Laundry Capacity: 6.0 cu. ft.
  • Steam Cycle: Yes

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Coastal Appliances for more details.

 
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FlexWash™ One Machine. Two Washers.

Two washers in one lets you wash separate loads at the same time, or independently. With two individually controlled washers in the same unit, you can run two kinds of washes with different settings and options, keeping your various types of clothes clean and in great condition.

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6.0 cu. ft. Total Capacity

Combination of large 5.0 cu. ft. capacity lower washer with a dedicated 1.0 cu. ft. capacity upper washer means fewer washes, less time in the laundry room, and more time for you.

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Super Speed *

Wash a full load in as little as 30 minutes**. Select Super Speed to power through laundry day 50% faster without sacrificing cleaning performance.

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Steam Wash *

Samsung's Steam Wash uses the power of steam to eliminate stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

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SmartThings App Enabled

Now you can take care of laundry day away from home or from the comfort of your couch. Bixby, Alexa and Google Assistant enabled Wi-Fi Connectivity, allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone with the SmartThings app*.

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PowerFoam™

Optimizes your HE detergent performance to penetrate and cleanse fabric more deeply. Our unique PowerFoam™ technology uses an innovative mixture of water, air and detergent to penetrate deep into the heart of fabric. Confidently deep clean even your bulkiest items with the power of foam.

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Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

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Smart Care

Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

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VRT Plus™ Technology

Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

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Swirl drum interior

This enhanced swirl interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

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Convenient light

Empty your washer much more easily - and never misplace another sock! An internal Drum Light brightly illuminates your laundry and the rest of the drum. So you can quickly and safely check the contents and make sure you get everything out.Now you won't overlook even the smallest item in the dark.

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ENERGY STAR ® Certified

ENERGY STAR® certified, so you can save money by conserving energy. It's been independently evaluated against strict specifications and is proven to save energy without sacrificing performance or functionality.

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Perfect pair

Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room.

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Detergent at your door

With Amazon Dash Replenishment*, ordering detergent pods for your Samsung Smart Washer is easier than ever before. After initial setup, the SmartThings mobile app keeps track of how many pods you use and re-orders new pods when you're running low. *

FlexWash™ One Machine. Two Washers. Two washers in one lets you wash separate loads at the same time, or independently. With two individually controlled washers in the same unit, you can run two kinds of washes with different settings and options, keeping your various types of clothes clean and in great condition.

6.0 cu. ft. Total Capacity Combination of large 5.0 cu. ft. capacity lower washer with a dedicated 1.0 cu. ft. capacity upper washer means fewer washes, less time in the laundry room, and more time for you.

Super Speed * Wash a full load in as little as 30 minutes**. Select Super Speed to power through laundry day 50% faster without sacrificing cleaning performance.

Steam Wash * Samsung's Steam Wash uses the power of steam to eliminate stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

SmartThings App Enabled Now you can take care of laundry day away from home or from the comfort of your couch. Bixby, Alexa and Google Assistant enabled Wi-Fi Connectivity, allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone with the SmartThings app*.

PowerFoam™ Optimizes your HE detergent performance to penetrate and cleanse fabric more deeply. Our unique PowerFoam™ technology uses an innovative mixture of water, air and detergent to penetrate deep into the heart of fabric. Confidently deep clean even your bulkiest items with the power of foam.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

Smart Care Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

VRT Plus™ Technology Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

Swirl drum interior This enhanced swirl interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

Convenient light Empty your washer much more easily - and never misplace another sock! An internal Drum Light brightly illuminates your laundry and the rest of the drum. So you can quickly and safely check the contents and make sure you get everything out.Now you won't overlook even the smallest item in the dark.

ENERGY STAR ® Certified ENERGY STAR® certified, so you can save money by conserving energy. It's been independently evaluated against strict specifications and is proven to save energy without sacrificing performance or functionality.

Perfect pair Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room.

Detergent at your door With Amazon Dash Replenishment*, ordering detergent pods for your Samsung Smart Washer is easier than ever before. After initial setup, the SmartThings mobile app keeps track of how many pods you use and re-orders new pods when you're running low. *

Features

  • Do two separate loads of laundry at the same time with our FlexWash™ technology, and clean bigger loads with a combined capacity of 6 cu. ft.
Key Features
FlexWash™ Yes
Vibration Reduction Technology™ Yes
Super Speed Yes
Standard Features
Total Capacity (cu. ft.) 6.0 cu. ft.
Number of Preset Wash Cycles 12
Child Lock Yes
Interior Light Yes
Swirl Interior Drum Yes
Wi-Fi Connectivity Yes
Voice Compatible Bixby, Amazon Alexa, Google Assistant
Wash Cycles
Eco Cold Wash Yes
Normal Yes
Heavy Duty Yes
Permanent Press Yes
Sanitize Yes
Bedding / Waterproof Yes
Activewear Yes
Quick Wash Yes
Rinse + Spin Yes
Delicates Yes
Towels Yes
Whites Yes
Self Clean+ Yes
Wash Options
Extra Rinse Yes
Spin Only Yes
Super Speed Yes
Sound On / Off Yes
Smart Control Yes
Smart Care Yes
Child Lock Yes
Pre-Soak Yes
Delay End Yes (24 hours)
Steam Yes
Fabric Care
Steam Washing Technology Yes
Swirl Interior Drum Yes
Soil Levels
Extra Heavy Yes
Heavy Yes
Normal Yes
Light Yes
Extra Light Yes
Spin Speeds
Extra High Yes
High Yes
Medium Yes
Low Yes
No Spin Yes
Energy Usage
Energy Consumption Upper: 60 kWh/year Lower: 105 kWh/year
CEE Rating Tier 2
ENERGY STAR® Certified Yes
Dimensions
Washer Capacity 6.0
Product Dimensions 27" W x 46.9" H x 34" D
Shipping Dimensions 29.56" W x 51.44" H x 36.06" D
Weight
Product Weight 308 lb.
Design
Color Fingerprint Resistant Black Stainless Steel
Display Color (LED) Ice Blue
Display Type Full Touch
Matching Dryer
Electric Dryer DVE60M9900V/A3, DVE60M9900W/A3
Gas Dryer DVG60M9900V/A3, DVG60M9900W/A3
Awards and Certificates
J.D. Power Awards Yes

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 46.9"
  • Depth: 34"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 6.0 cu. ft.
  • Steam Cycle: Yes

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.5 out of 5

37% of reviewers recommend this product.

4 Stars

Great Washer Machine

Juan99 11/17/2021

amazing washer machine, easy to used, and good looking machine. customer service is amazing, friendly and responsive. overall great experience.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Big Disappointment

EllaGo 10/13/2021

this machine has been a huge disappointment. after just slightly over one year of use, the top washer wouldnt cycle. it apparently had a leak which then damaged the bottom unit. we have been without a washing machine for over three months with no end in sight because the parts are "on back order." this was an expensive machine from a company i thought i could rely on.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Big Disappointment

EllaGo 10/13/2021

this machine has been a huge disappointment. after just slightly over one year of use, the top washer wouldnt cycle. it apparently had a leak which then damaged the bottom unit. we have been without a washing machine for over three months with no end in sight because the parts are "on back order." this was an expensive machine from a company i thought i could rely on.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Horrible smell

Chris 9/6/2021

this washer is a great machien and i havemt had reliability issues, however, the smell coming from the seal in the front of the washing machine is horrible. even whiping it regularly and making sure to not use excessive amounts of soap+ extra rinse cycles. the smell wont go away. weve trid the self cleaning feature. it doesnt help. we leave the door to the washing machine open to let it air dry and that helps sometimes. but now the door to the laudry area is always open. poor design for such an expensive machine
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Horrible smell

Chris 9/6/2021

this washer is a great machien and i havemt had reliability issues, however, the smell coming from the seal in the front of the washing machine is horrible. even whiping it regularly and making sure to not use excessive amounts of soap+ extra rinse cycles. the smell wont go away. weve trid the self cleaning feature. it doesnt help. we leave the door to the washing machine open to let it air dry and that helps sometimes. but now the door to the laudry area is always open. poor design for such an expensive machine
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Avoid this one!

Bob R 8/27/2021

4 year old machine and is no longer working. wasted a bunch of $$$ on a new drain pump and a "pro" to come out an fix it. this machine has been nothing but trouble from the start with the top washer being virtually useless. put in a little to much soap? forget it... leaks all over the floor and shuts itself down. little too much laundry, (which by the way isnt that much) ... leaks all over the floor and shuts itself down. now bottom washer has apparently died. time to consider the whole thing an expensive lesson and move on to another brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Avoid this one!

Bob R 8/27/2021

4 year old machine and is no longer working. wasted a bunch of $$$ on a new drain pump and a "pro" to come out an fix it. this machine has been nothing but trouble from the start with the top washer being virtually useless. put in a little to much soap? forget it... leaks all over the floor and shuts itself down. little too much laundry, (which by the way isnt that much) ... leaks all over the floor and shuts itself down. now bottom washer has apparently died. time to consider the whole thing an expensive lesson and move on to another brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Avoid this one!

Bob R 8/27/2021

4 year old machine and is no longer working. wasted a bunch of $$$ on a new drain pump and a "pro" to come out an fix it. this machine has been nothing but trouble from the start with the top washer being virtually useless. put in a little to much soap? forget it... leaks all over the floor and shuts itself down. little too much laundry, (which by the way isnt that much) ... leaks all over the floor and shuts itself down. now bottom washer has apparently died. time to consider the whole thing an expensive lesson and move on to another brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Avoid this one!

Bob R 8/27/2021

4 year old machine and is no longer working. wasted a bunch of $$$ on a new drain pump and a "pro" to come out an fix it. this machine has been nothing but trouble from the start with the top washer being virtually useless. put in a little to much soap? forget it... leaks all over the floor and shuts itself down. little too much laundry, (which by the way isnt that much) ... leaks all over the floor and shuts itself down. now bottom washer has apparently died. time to consider the whole thing an expensive lesson and move on to another brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Great washer until it starts to leak!

lgf21 7/1/2021

Apparently this washer has a known issue of it leaking at the base. Codes LC1 and 1LC1 for both top and bottom washers. I've had this machine for just under 2 years and expected it to last longer for the price. I can't comment on customer service because Samsung will reject my review.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Great washer until it starts to leak!

lgf21 7/1/2021

Apparently this washer has a known issue of it leaking at the base. Codes LC1 and 1LC1 for both top and bottom washers. I've had this machine for just under 2 years and expected it to last longer for the price. I can't comment on customer service because Samsung will reject my review.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Great washer until it starts to leak!

lgf21 7/1/2021

Apparently this washer has a known issue of it leaking at the base. Codes LC1 and 1LC1 for both top and bottom washers. I've had this machine for just under 2 years and expected it to last longer for the price. I can't comment on customer service because Samsung will reject my review.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT WASTE YOUR MONEY

Laura 5/17/2021

this is the worst washing machine i have ever owned. paid big bucks hoping it would last. bought it in 2018, died in 2021. cycle won't finish. called samsung to ask where to get fixed. $300 later, still doesn't work. called samsung and they told me i was out of warranty. i can't believe how much money i spent and it only lasted 3 years. never moved it, always cleaned the filter, etc. i will never buy samsung products again. if i could give zero stars, i would. and, a negative star rating for the customer service on the phone.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT WASTE YOUR MONEY

Laura 5/17/2021

this is the worst washing machine i have ever owned. paid big bucks hoping it would last. bought it in 2018, died in 2021. cycle won't finish. called samsung to ask where to get fixed. $300 later, still doesn't work. called samsung and they told me i was out of warranty. i can't believe how much money i spent and it only lasted 3 years. never moved it, always cleaned the filter, etc. i will never buy samsung products again. if i could give zero stars, i would. and, a negative star rating for the customer service on the phone.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT WASTE YOUR MONEY

Laura 5/17/2021

this is the worst washing machine i have ever owned. paid big bucks hoping it would last. bought it in 2018, died in 2021. cycle won't finish. called samsung to ask where to get fixed. $300 later, still doesn't work. called samsung and they told me i was out of warranty. i can't believe how much money i spent and it only lasted 3 years. never moved it, always cleaned the filter, etc. i will never buy samsung products again. if i could give zero stars, i would. and, a negative star rating for the customer service on the phone.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT WASTE YOUR MONEY

Laura 5/17/2021

this is the worst washing machine i have ever owned. paid big bucks hoping it would last. bought it in 2018, died in 2021. cycle won't finish. called samsung to ask where to get fixed. $300 later, still doesn't work. called samsung and they told me i was out of warranty. i can't believe how much money i spent and it only lasted 3 years. never moved it, always cleaned the filter, etc. i will never buy samsung products again. if i could give zero stars, i would. and, a negative star rating for the customer service on the phone.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do NOT purchase direct from Samsung

Nortonize2 4/12/2021

words can't explain the horrible experience we've had with our samsung washer and dryer order. it was delivered and we were to have installation included. it was installed about 1/2 way, meaning brought into our home, dented, scratched our hardwood floors on the way in, shipping/packing bolts not removed, not calibrated or leveled, hot and cold were hooked up wrong and a week and a half later they have still not called back. i have called in 8 times and keep getting cut off. horrible service. go with a retailer. samsung doesn't respond. can't review a machine that i cant use. samsung call us please. i have laundry to do!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do NOT purchase direct from Samsung

Nortonize2 4/12/2021

words can't explain the horrible experience we've had with our samsung washer and dryer order. it was delivered and we were to have installation included. it was installed about 1/2 way, meaning brought into our home, dented, scratched our hardwood floors on the way in, shipping/packing bolts not removed, not calibrated or leveled, hot and cold were hooked up wrong and a week and a half later they have still not called back. i have called in 8 times and keep getting cut off. horrible service. go with a retailer. samsung doesn't respond. can't review a machine that i cant use. samsung call us please. i have laundry to do!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do NOT purchase direct from Samsung

Nortonize2 4/12/2021

words can't explain the horrible experience we've had with our samsung washer and dryer order. it was delivered and we were to have installation included. it was installed about 1/2 way, meaning brought into our home, dented, scratched our hardwood floors on the way in, shipping/packing bolts not removed, not calibrated or leveled, hot and cold were hooked up wrong and a week and a half later they have still not called back. i have called in 8 times and keep getting cut off. horrible service. go with a retailer. samsung doesn't respond. can't review a machine that i cant use. samsung call us please. i have laundry to do!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do NOT purchase direct from Samsung

Nortonize2 4/12/2021

words can't explain the horrible experience we've had with our samsung washer and dryer order. it was delivered and we were to have installation included. it was installed about 1/2 way, meaning brought into our home, dented, scratched our hardwood floors on the way in, shipping/packing bolts not removed, not calibrated or leveled, hot and cold were hooked up wrong and a week and a half later they have still not called back. i have called in 8 times and keep getting cut off. horrible service. go with a retailer. samsung doesn't respond. can't review a machine that i cant use. samsung call us please. i have laundry to do!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible machine, even worse service

LJSalvato 3/29/2021

purchased this washer/dryer pair when we moved into our new house in may 2020. it's march 2021 and we are on our third service call, each time being told that the product is out of warranty (even though we provided proof of purchase that it is within the 12 month warranty the first time). first, it leaked. then after that "repair" is started to make terrible noise during the spin cycle. if you want to spend $2,000 for a leaking, shaking, extremely loud washer 9 months in, and have to take your wash to a laundromat while you wait for it to get fixed, then this product is for you!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible machine, even worse service

LJSalvato 3/29/2021

purchased this washer/dryer pair when we moved into our new house in may 2020. it's march 2021 and we are on our third service call, each time being told that the product is out of warranty (even though we provided proof of purchase that it is within the 12 month warranty the first time). first, it leaked. then after that "repair" is started to make terrible noise during the spin cycle. if you want to spend $2,000 for a leaking, shaking, extremely loud washer 9 months in, and have to take your wash to a laundromat while you wait for it to get fixed, then this product is for you!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible machine, even worse service

LJSalvato 3/29/2021

purchased this washer/dryer pair when we moved into our new house in may 2020. it's march 2021 and we are on our third service call, each time being told that the product is out of warranty (even though we provided proof of purchase that it is within the 12 month warranty the first time). first, it leaked. then after that "repair" is started to make terrible noise during the spin cycle. if you want to spend $2,000 for a leaking, shaking, extremely loud washer 9 months in, and have to take your wash to a laundromat while you wait for it to get fixed, then this product is for you!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible machine, even worse service

LJSalvato 3/29/2021

purchased this washer/dryer pair when we moved into our new house in may 2020. it's march 2021 and we are on our third service call, each time being told that the product is out of warranty (even though we provided proof of purchase that it is within the 12 month warranty the first time). first, it leaked. then after that "repair" is started to make terrible noise during the spin cycle. if you want to spend $2,000 for a leaking, shaking, extremely loud washer 9 months in, and have to take your wash to a laundromat while you wait for it to get fixed, then this product is for you!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible machine, even worse service

LJSalvato 3/29/2021

purchased this washer/dryer pair when we moved into our new house in may 2020. it's march 2021 and we are on our third service call, each time being told that the product is out of warranty (even though we provided proof of purchase that it is within the 12 month warranty the first time). first, it leaked. then after that "repair" is started to make terrible noise during the spin cycle. if you want to spend $2,000 for a leaking, shaking, extremely loud washer 9 months in, and have to take your wash to a laundromat while you wait for it to get fixed, then this product is for you!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible machine, even worse service

LJSalvato 3/29/2021

purchased this washer/dryer pair when we moved into our new house in may 2020. it's march 2021 and we are on our third service call, each time being told that the product is out of warranty (even though we provided proof of purchase that it is within the 12 month warranty the first time). first, it leaked. then after that "repair" is started to make terrible noise during the spin cycle. if you want to spend $2,000 for a leaking, shaking, extremely loud washer 9 months in, and have to take your wash to a laundromat while you wait for it to get fixed, then this product is for you!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Broke down during the warrenty period

Mahesh 1/24/2021

i got sold on the design and look of this piece that had a matching dryer. washer broke down within 18 months of the purchase. samsung was not able to either fix it or replace it. im not confident that the dryer is going to last long either. no more samsung products in my household. sorry!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT BUY A SAMSUNG WASHER

Noontime 11/27/2020

we purchased a samsung washer spending over $1k, and after 5 years (just past warranty) it died (bearings broke). tried to work with samsung customer service and they said there was nothing they can do. buyer beware!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Please don't buy!

shotofjoe 10/8/2020

same day after delivery, error codes gallore!! second day after delivery loud loud bang. i took the clothes off and the whole thing is bended. now samsung are making me go through hoops to exchange it. i'm giving them a few days before they hear from my attorney.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Please don't buy!

shotofjoe 10/8/2020

same day after delivery, error codes gallore!! second day after delivery loud loud bang. i took the clothes off and the whole thing is bended. now samsung are making me go through hoops to exchange it. i'm giving them a few days before they hear from my attorney.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Please don't buy!

shotofjoe 10/8/2020

same day after delivery, error codes gallore!! second day after delivery loud loud bang. i took the clothes off and the whole thing is bended. now samsung are making me go through hoops to exchange it. i'm giving them a few days before they hear from my attorney.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Please don't buy!

shotofjoe 10/8/2020

same day after delivery, error codes gallore!! second day after delivery loud loud bang. i took the clothes off and the whole thing is bended. now samsung are making me go through hoops to exchange it. i'm giving them a few days before they hear from my attorney.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

It does an amazing job.

amyjo38 9/9/2020

i hesitated to buy this washer because it sits really high and i am short. turns out this is not a big deal as it is a front loading washer and using the top washer is quite simple. the top washer is perfect for the face masks we all use now days and for those delicate items that just can't take the abuse of a full sized washer. the bottom washer holds a very generous amount of items. they come out clean and smelling fresh. my daughter saw it and now she is getting one. i would like to add that this is my second machine as the first one had a problem they were unable to fix. samsung worked diligently with me to try to repair the first one but it just wasn't meant to be so they replaced it. the staff i dealt with during this time were very helpful, considerate and knowledgable.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Nightmare of Washing Machine

Josie 8/22/2020

the bottom washer has not worked correctly ever. when there isn't a 4c error the clothes don't get clean. the wash and rinse nozzles only spray the door and not the clothes. this washer seems to be very sensitive to the weight of the items. a single small ankle sock or a washcloth will give a 4c error. the hoses are connected correctly. there is no debris on the screens. there 85 psi of water pressure. i have unplugged the thing at least 100 times for multiple minutes at a time. i have put the hoses on hooks to the wall on the back of the washer, to mitigate any siphoning issues. there are no kinks in any of the hoses. if i redirect the nozzles by the door then the 4c error stops and the clothes get cleaned.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Would NOT buy

MLB1969 8/19/2020

Broke within 1st few months. Samsung replaced it as a part wasn't available. Upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru Samsung. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. Aug 2020 lower washer is leaking. Over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. I'm told I'll be called back within 48 hrs. No one calls & next agent tells me all the things the previous agent did wrong. I'm told to call another warranty co (no, Samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). I've been told there isn't a service center close to me to service it, submitted to "upper management," etc. They've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Would NOT buy

MLB1969 8/19/2020

Broke within 1st few months. Samsung replaced it as a part wasn't available. Upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru Samsung. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. Aug 2020 lower washer is leaking. Over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. I'm told I'll be called back within 48 hrs. No one calls & next agent tells me all the things the previous agent did wrong. I'm told to call another warranty co (no, Samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). I've been told there isn't a service center close to me to service it, submitted to "upper management," etc. They've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Would NOT buy

MLB1969 8/19/2020

Broke within 1st few months. Samsung replaced it as a part wasn't available. Upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru Samsung. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. Aug 2020 lower washer is leaking. Over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. I'm told I'll be called back within 48 hrs. No one calls & next agent tells me all the things the previous agent did wrong. I'm told to call another warranty co (no, Samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). I've been told there isn't a service center close to me to service it, submitted to "upper management," etc. They've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Would NOT buy

MLB1969 8/19/2020

Broke within 1st few months. Samsung replaced it as a part wasn't available. Upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru Samsung. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. Aug 2020 lower washer is leaking. Over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. I'm told I'll be called back within 48 hrs. No one calls & next agent tells me all the things the previous agent did wrong. I'm told to call another warranty co (no, Samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). I've been told there isn't a service center close to me to service it, submitted to "upper management," etc. They've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Would NOT buy

MLB1969 8/19/2020

Broke within 1st few months. Samsung replaced it as a part wasn't available. Upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru Samsung. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. Aug 2020 lower washer is leaking. Over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. I'm told I'll be called back within 48 hrs. No one calls & next agent tells me all the things the previous agent did wrong. I'm told to call another warranty co (no, Samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). I've been told there isn't a service center close to me to service it, submitted to "upper management," etc. They've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Has broken 3 times in less than 3 years

MLB1969 8/18/2020

broke within 1st few months. samsung replaced it as a part wasn't available. upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru samsung protection plus. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. aug 2020 lower washer is leaking. over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. i'm told i'll be called back w/in 48 hrs. no one calls & next agent tells me all the things the previous agent did wrong. i'm told to call assurance (no, samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). i've been told there isn't a service center close to me, submitted to "upper management," etc. they've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Quality,Pricing,Reliability Reputation

MC1019 8/14/2020

well what can i say? im ecstatic about my new purchase. the flex 6.0 is amazing. i took it to task it washes perfectly and fast not to mention. it looks great and its quiet. its extremely user friendly. this is not my first rodeo with samsung washers and dryers. i can say i had my previous set for 14 years model wf317/agg/xaa. and it went out on me. so right there told me right there i would be buying another samsung w/d. however this new washer is the business. it allows you to use the top washer and the lower washer at the same time in which it saved me so much time. its a well built product i must say. i see other reviews out here with some negative feed back. im sorry i can speak to that. my experience with my old w/d "reputation" was great. back again. just updated. good job
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Quality,Pricing,Reliability Reputation

MC1019 8/14/2020

well what can i say? im ecstatic about my new purchase. the flex 6.0 is amazing. i took it to task it washes perfectly and fast not to mention. it looks great and its quiet. its extremely user friendly. this is not my first rodeo with samsung washers and dryers. i can say i had my previous set for 14 years model wf317/agg/xaa. and it went out on me. so right there told me right there i would be buying another samsung w/d. however this new washer is the business. it allows you to use the top washer and the lower washer at the same time in which it saved me so much time. its a well built product i must say. i see other reviews out here with some negative feed back. im sorry i can speak to that. my experience with my old w/d "reputation" was great. back again. just updated. good job
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

High Tech

JAMES WINTER 7/29/2020

the machine is so advanced with a separate section for washing delicates in the same machine. it washes quietly, efficiently and notifies me by wifi when the load is done. it doesn't get any better than that.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

This 2 in 1 saves me time to do laundry

SHERWIN S 7/16/2020

i would love to rate this washer with 5 stars if we didn't run with few problems. otherwise, it's a good washer. the main issue was that it had a leak due to the fabric softener compartment clogged with fat residue from the softener. i believe if samsung designed the compartment for the softener better where it wouldn't clog then it would be perfect. thanks to this technician from youtube, he advised to clean and use hot water to clear the fat deposits in the compartment and it will clear the clog and avoid the leak message (lc1). since i figured the issue, everything seem to be good. the idea that samsung designed a machine that's 2 in 1 with a better price compares to other brands is awesome. i think i'm going to buy more samsung products from now on.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Junk!

MARK SILVA 6/24/2020

only three years old and some part broke and blew a huge hold in the drum. entire machine is junk!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

absolutely nothing

leonardo 6/11/2020

worst washing machine i've purchased, currently in pieces as this is the 5th attempt to repair and has not resolved!! the stator, rotor, drum basket assembly, pcb board, wiring, vibration support rods, and its still not washing, literally does not wash the clothes. the repair company lakes electronics keeps throwing parts to see if it will fix it. i have been there when the samsung service support tech is telling the repair man (this might fix it) horrible quality!!! all my appliances and tv's, dvd, are samsung... no one owns up to replacing of defective washer!!! buyers beware, this has been going on for a month already and me having to wash at a laundry mat. pure garbage and sadly enough not even tech support knows how to fix their own product.!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Washer / Dryer

James Simmons 6/9/2020

i was careful to research and read the reviews on these products. i spared no expense in getting them. i was concerned because when they first came out there were problems. i figured 5-years in they (samsung) should have corrected them by now. they did. these things are huge! tall! they fit thru standard door openings but they are big. no pedestals needed. the only skeptical thought would be the washer shakes a bit too much (only when using the top washer by itself). if using both washers (upper and lower) the weight balances out and the shaking is minimized. we are happy! james and nicole
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible

Joseph H 6/5/2020

mine stopped after 2 years; 5 different authorized technicians changed 4 circuit boards and could not fix it! junk
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible

Joseph H 6/5/2020

mine stopped after 2 years; 5 different authorized technicians changed 4 circuit boards and could not fix it! junk
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy this washer

Runaround 6/4/2020

there is an issue with the top washer that causes it to spill water all over the floor and lock the doors with the 1lc1 / lc1 error codes.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value